A question I’ve been asking clients has been “Why an iPhone app?” A lot of people have been caught up in the swell of iPhone apps being launched, and for good reason. It’s a fantastic way to get a solid user experience right in their client’s hands. I want those people to take a step [...]
Category Archives: Work
Idea: Helpful terms and conditions
December 16, 2009 – 10:09 am
One of the usability issues that never seems to be solved is how sites send their non-marketing information to users. These are the little tiny text links normally found at the bottom of the page, the Terms & Conditions and Privacy statements. Not only are these hidden away, they are written in the most awful [...]
Open For Bidness
October 23, 2009 – 11:44 am
A little over a year after I moved to Toronto, I find myself in the market again. My time at Proximity BBDO has ended, and I am trying to replace them in my heart. With this opportunity, I start thinking to myself “What do I really want to do?” I have a little list of [...]
So sick of broken user expectations
May 27, 2009 – 6:36 pm
This is a sore point for a few reasons. First off, it’s my job to make sure users have a smooth flow through online experiences. Second, I come to rely on expected behavior, just like anyone else, and when that fails, it makes me angry. Third is when someone breaks the user experience just so [...]
