When I moved from San Francisco to Toronto in October 2008, I had a perfectly good first generation iPhone that I didn’t think I needed to get rid of. Unfortunately, the only option I had was to SIM unlock it for use on the local network. This served me well for the last year, until [...]
Category Archives: Callout
Sometimes I argue
July 30, 2009 – 10:59 am
Our lives begin to end the day we become silent about things that matter. Martin Luther King, Jr. Sometimes I argue with people about things that are important to me. I know it makes people uncomfortable, and it can make people angry, and I can even drive people away from me. I truly believe it [...]
If “Fido Listens,” listen to this
July 20, 2009 – 4:11 pm
I received a pretty little email from my cell service provider awhile ago asking me to take part in a survey. I’m pretty busy and I don’t really feel it necessary to participate in every survey that my service providers send along, so I ignored it and went my way. Now a few days later [...]
Cheap and old vs. new and hot
June 7, 2009 – 2:09 pm
These are my shelves in the kitchen, neat, clean, full of nice expensive and vintage dishes. My wife, with her impeccable eye for design, finds the nicest things for our house. Making coffee this morning, with design on my mind as I geared up for a Sunday of working, I automatically went into a cupboard [...]
So sick of broken user expectations
May 27, 2009 – 6:36 pm
This is a sore point for a few reasons. First off, it’s my job to make sure users have a smooth flow through online experiences. Second, I come to rely on expected behavior, just like anyone else, and when that fails, it makes me angry. Third is when someone breaks the user experience just so [...]
